We offer free shipping for orders over $299.
Our Free shipping policy is applicable only to orders within the Eastern states of Australia, ie. NSW, QLD, VIC. It does not apply to International orders. It also does not apply to select over-sized/bulky items and select items in our Clearance and Close-Out departments. These items may be marked on the product's detail page and in the shopping cart. Free shipping can be applied when qualifying items are purchased in addition to specially marked.
While we strive to ship all expedited orders within 24-48 hours, occasionally situations beyond our control cause unexpected delays. Should a problem arise we will do our best to get you the item(s) you ordered as fast as possible.
Where do we ship to?
We ship within Australia or at our Standard shipping rate. (oversize items/bulky goods excluded) We also ship to New Zealand, please email for freight quote.
Shipping to other countries will be charged additionally according to costs less our standard shipping rate. Please contact us for a shipping calculation to your country.
Can I buy my goods online and have them sent to the store for me to collect?
Yes, goods purchased online can be collected at our Newcastle store for your convenience. Just enter the store location in the delivery address area when placing your order.